scaterna Privacy Policy – How We Protect Your Data

01 Who We Are

scaterna is an online gaming platform operating at scaterna.best and serving registered players in the Philippines. When this Privacy Policy refers to "scaterna," "we," "us," or "our," it means the entity responsible for operating the scaterna platform and processing the personal data described in this document.

scaterna acts as the data controller for the personal information of its registered players. This means scaterna determines the purposes and methods of processing your data. If you have questions about how your data is handled, or if you wish to exercise any of your privacy rights, you can contact us at support@scaterna.best.

This Privacy Policy applies to all personal data collected through the scaterna website, platform features, customer support interactions, and any other service provided by scaterna. It does not apply to third-party websites that may be referenced in our Terms and Conditions or other communications.

02 What Data We Collect

scaterna collects different categories of personal information depending on how you interact with the platform. The main categories are set out below.

scaterna does not intentionally collect special categories of sensitive personal data such as health records, religious beliefs, or political opinions. If any such information is incidentally disclosed in a support message, it will not be stored beyond what is necessary to resolve your query.

03 How We Use Your Data

scaterna uses personal data only for defined, legitimate purposes. We do not use your information for any purpose that would surprise a reasonable person or that conflicts with this Privacy Policy. The main uses are:

04 Legal Basis for Processing

scaterna processes personal data based on one or more of the following lawful grounds, depending on the specific purpose:

• Contract performance: Processing your identity and payment data is necessary to operate your account and fulfil the agreement you enter into when registering with scaterna.
• Legal obligation: Certain data must be retained and disclosed to comply with Philippine regulations, anti-money laundering laws, and lawful authority requests.
• Legitimate interests: Fraud prevention, platform security, and improving the scaterna service are legitimate interests that require processing some categories of data, provided they do not override your rights.
• Consent: Where scaterna sends optional marketing communications or uses non-essential cookies, it will seek your consent. You can withdraw consent at any time without affecting previously processed data.

05 Sharing Your Data

scaterna may share your personal data with the following categories of recipients where necessary:

• Game and platform providers: Third-party game suppliers whose products appear on scaterna may receive technical identifiers necessary to operate and settle your gameplay. These providers are contractually required to protect your data.
• Payment processors: GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, and card networks receive the financial data necessary to process your transactions. They operate under their own privacy policies and applicable Philippine financial regulations.
• Identity verification services: KYC providers may process copies of your identification documents to verify your identity during account registration or at the point of withdrawal.
• Regulatory and law enforcement authorities: scaterna will disclose data when required by Philippine law, court order, or lawful request from an authorised government or regulatory body.
• Service providers: Technical partners who support platform hosting, cybersecurity, analytics, and customer support infrastructure may access data as necessary to deliver their services, under strict confidentiality obligations.

Any third party receiving your data from scaterna is required to handle it appropriately and use it only for the stated purpose. scaterna does not allow third parties to use your data for their own unrelated marketing activities.

06 Payment Data and Financial Records

All transactions on scaterna are processed in Philippine pesos (₱). When you make a deposit or request a withdrawal, scaterna records the transaction details for the following purposes: completing the payment, verifying that the funds originate from a method registered in your name, meeting financial record-keeping obligations, and identifying any unusual activity that may indicate fraud or account compromise.

scaterna does not store full card numbers or complete banking credentials on its own systems. Payment details are handled by the relevant payment processor and scaterna retains only the references and partial identifiers necessary for transaction records and dispute resolution.

Financial records related to your scaterna account are retained for the period required by Philippine regulations applicable to online gaming and financial transactions. You may request a copy of your transaction history through the account section or by contacting support@scaterna.best.

07 Cookies and Tracking Technologies

scaterna uses cookies and similar tracking technologies to provide a functional, secure, and improved browsing experience. Here is what the main categories do:

Most browsers allow you to control cookie acceptance through their settings. Disabling essential cookies will affect scaterna platform functionality. Disabling other cookie types will not prevent you from using the platform but may affect your experience.

08 Data Retention

scaterna retains your personal data for as long as is necessary for the purpose for which it was collected, subject to longer retention periods required by law. General principles applied by scaterna:

• Account identity and verification data is retained for the duration of your account's active status and for a minimum period after closure as required by applicable Philippine regulations.
• Financial transaction records are retained for the period specified by relevant financial and gaming regulations in the Philippines.
• Support correspondence is retained for a reasonable period to manage follow-up queries and disputes.
• Usage and gameplay data may be retained in an anonymised or aggregated form beyond the closure of your account for platform improvement and statistical purposes.

When retention is no longer required and no legal obligation applies, scaterna will securely delete or anonymise your personal data. You may request information about the retention period applicable to specific categories of your data by contacting support@scaterna.best.

09 Your Privacy Rights

As a registered scaterna player, you have the following rights regarding your personal data. Requests can be submitted to support@scaterna.best and scaterna aims to respond within 30 calendar days.

10 Minors and Account Protection

scaterna is strictly for adults aged 21 and older. The platform does not knowingly collect personal data from persons under this age. If you believe a minor has accessed or registered an account on scaterna, please contact support@scaterna.best immediately so the account can be reviewed and closed.

Adult account holders are responsible for ensuring that minors in their household cannot access the scaterna platform. This includes keeping your login credentials private, logging out after each session on shared devices, and not sharing your account with anyone. If you suspect unauthorised access to your account, change your password immediately and contact scaterna support.

11 Security Measures

scaterna applies technical and organisational security measures designed to protect your personal data against unauthorised access, loss, or disclosure. These include:

• Encrypted data transmission using HTTPS across all platform connections.
• Secure storage of account credentials using industry-standard hashing practices. scaterna staff cannot view your password in plain text.
• Access controls limiting which personnel can view sensitive personal data, based on job function and need.
• Monitoring systems that flag unusual login behaviour, payment anomalies, or other potential security events for review.
• Regular review of security practices and third-party service provider standards.

No online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to affect your rights or interests, scaterna will notify affected players and the relevant authority in accordance with applicable requirements. If you become aware of any security concern related to your scaterna account, contact support@scaterna.best immediately.

12 Updates to This Policy

scaterna may update this Privacy Policy from time to time to reflect changes in data practices, regulatory requirements, or platform features. When changes are material, registered players will be notified by email or through a notice displayed on the scaterna platform before the changes take effect.

The "Last updated" date at the top of this page reflects when the most recent version was published. Continuing to use the scaterna platform after a revised Privacy Policy takes effect constitutes acceptance of the updated terms. If you disagree with a change, you may close your account by contacting support@scaterna.best before the effective date.

The current version of this Privacy Policy is always available at scaterna.best/privacy-policy. For any questions about how scaterna handles your personal data, contact us at support@scaterna.best.