scaterna Terms and Conditions – Rules for Philippine Players

01 Eligibility and Age Requirement

To open and maintain a scaterna account, you must meet all of the following conditions at the time of registration and at all times while your account is active:

• You are at least 21 years of age.
• You are a resident of, or physically located in, the Philippines.
• You are legally permitted to participate in online gaming under applicable Philippine laws and regulations.
• You are acting on your own behalf and not on behalf of a third party.
• You have not been previously excluded or banned from the scaterna platform.

scaterna reserves the right to request documentation at any point to verify age, identity, or location. If the required documents are not provided within a reasonable time, account access may be restricted until verification is complete. Providing false information during registration is a serious breach of these Terms and will result in account closure and forfeiture of any balance.

It is the responsibility of every adult account holder to ensure that minors in their household cannot access the scaterna platform. Sharing login credentials with anyone, including family members, is prohibited and violates these Terms.

02 Account Registration and Identity

Each player is permitted to hold exactly one scaterna account. Opening multiple accounts — whether under your own name, another name, or a shared device — is a breach of these Terms. If duplicate accounts are identified, scaterna may close all associated accounts and decline to return any associated balances pending investigation.

When registering with scaterna, you agree to provide accurate, current, and complete information, including:

• Your full legal name as it appears on a valid government-issued ID.
• A valid email address that you control and can access.
• Your date of birth.
• Your Philippine mobile number.

scaterna may require identity verification at registration or at any later stage. Accepted documents include a Philippine passport, SSS/GSIS ID, PhilHealth card, driver's licence, or other government-issued photo identification. Proof of address and payment method ownership may also be requested as part of the Know Your Customer (KYC) process.

You are responsible for all activity carried out using your scaterna login credentials. If you believe your account has been accessed without your authorisation, contact support immediately at support@scaterna.best. scaterna is not liable for losses resulting from failure to protect login details.

03 Deposits and Payment Methods

scaterna accepts deposits in Philippine pesos only. All amounts displayed on the platform are in PHP (₱). The following payment methods are supported:

Deposits must originate from payment methods registered in your name. Payments from third parties, anonymous sources, or untraceable methods are not accepted. scaterna may hold or return deposits that cannot be verified and may request supporting documentation before crediting funds.

Deposit limits may apply at the platform level or as part of your individual responsible gaming settings. Minimum and maximum amounts are displayed at the point of deposit. scaterna does not charge a deposit fee, but your payment provider may apply their own charges.

04 Withdrawals and Processing

Withdrawals are processed to the same payment method used for the deposit wherever possible. If the original method is unavailable, scaterna will arrange an alternative following identity verification. Key withdrawal conditions include:

05 Bonuses and Promotions

scaterna may offer welcome bonuses, reload bonuses, cashback promotions, free spins, and other incentives from time to time. Each promotion has its own specific terms, which are displayed alongside the offer. The following general rules apply to all scaterna promotions:

• Promotions are available to eligible scaterna account holders only. Each promotion specifies which players qualify.
• Unless stated otherwise, each player and each household may claim a specific promotion once.
• Bonus funds are subject to wagering requirements before withdrawal is permitted. The multiplier and eligible games are stated per promotion.
• Attempting to abuse bonus offers — including through multiple accounts, irregular betting patterns, or colluding with other players — will result in bonus cancellation and may trigger account suspension.
• scaterna reserves the right to modify or withdraw a promotion at any time, including before the stated end date, if misuse is detected or if operational reasons require it.
• Bonus offers cannot be transferred between accounts or exchanged for cash outside of the normal wagering and withdrawal process.

If you have a question about whether a particular playing pattern fulfils wagering requirements, contact support before completing it. Disputes raised after the fact may not be resolved in the player's favour if the question could reasonably have been asked first.

06 Gameplay and Betting Rules

scaterna's platform covers slots, jackpot games, live card games, MMA betting, basketball betting, esports betting, and other categories. Each game type operates under specific rules displayed within the game or market interface. General gameplay conditions include:

• Bets placed and confirmed on scaterna are final. A confirmed wager cannot be cancelled after acceptance except in the specific circumstances described in individual game or market rules.
• Technical errors — including game crashes, disconnections, or display errors — that occur mid-round are handled according to the game provider's stated recovery rules. scaterna will apply these rules fairly and consistently.
• Live betting markets may be suspended or voided at scaterna's discretion if a match is abandoned, if event data becomes unavailable, or if integrity concerns arise.
• Jackpot prizes are subject to the rules of the specific jackpot network. scaterna displays the applicable jackpot terms within the relevant game section.
• Winnings resulting from a game error or technical malfunction are not valid and will not be paid. scaterna will restore the account balance to its pre-error state where possible.

07 Prohibited Conduct

The following actions are strictly prohibited on scaterna. Any player found to have engaged in these activities will have their account suspended pending investigation, and confirmed breaches will result in permanent closure and forfeiture of associated funds:

08 Account Suspension and Closure

scaterna may suspend or close an account under the following circumstances:

• A breach of any part of these Terms is confirmed or reasonably suspected.
• The account holder requests voluntary closure.
• Identity verification cannot be completed within a reasonable period.
• A self-exclusion or cooling-off period is activated.
• Legal, regulatory, or compliance obligations require it.

If your scaterna account is closed and a balance remains after any applicable deductions for rule breaches or bonus conditions, the remaining amount will be returned to your verified payment method. Disputes regarding account closure should be raised with support within 30 days of the closure notification.

Players may request voluntary account closure at any time by contacting support@scaterna.best. Requests submitted through the platform's responsible gaming tools take effect immediately where self-exclusion is chosen. Standard closure requests are processed within five business days.

09 Responsible Gaming

scaterna provides the following responsible gaming tools accessible through your account settings:

• Deposit limits: Set a daily, weekly, or monthly cap on how much you can deposit. Limits take effect immediately and cannot be increased for 24 hours after the change request.
• Cooling-off periods: Temporarily suspend your access to the scaterna platform for a selected period ranging from 24 hours to several weeks.
• Self-exclusion: Permanently close your account and prevent re-registration for a minimum period. Self-exclusion requests are taken seriously and processed promptly.
• Reality checks: Receive regular session reminders showing time spent and activity during the current session.

If you are concerned about your gaming habits or those of someone close to you, please visit the scaterna Responsible Gaming page for further guidance. Gaming should be entertainment, never a financial obligation or a way to manage stress. If it starts to feel that way, reaching out early makes a difference.

10 Privacy and Data Use

scaterna collects and processes personal information in accordance with our Privacy Policy. By registering, you agree to the collection, storage, and use of your information as described in that document. Key points include:

• Your information is used to operate and secure your scaterna account, process transactions, meet legal obligations, and improve platform performance.
• scaterna does not sell personal data to unaffiliated third parties for marketing purposes.
• You have the right to request a copy of your data or to request deletion, subject to legal retention requirements.
• Cookies and similar technologies are used to improve platform performance and personalise your experience. Details are in the Privacy Policy.

11 Limitation of Liability

scaterna provides the platform on an "as available" basis. While we work to maintain consistent uptime and reliable performance, we cannot guarantee that the platform will be available without interruption. scaterna is not liable for:

• Losses resulting from technical failures, internet disruptions, or device issues on the player's side.
• Losses incurred due to delays, errors, or interruptions caused by third-party payment processors.
• Consequential or indirect losses beyond the direct value of a confirmed transaction.
• Losses resulting from a player's decision to rely on information from unofficial third-party sources about scaterna odds, markets, or promotions.

Nothing in these Terms limits scaterna's liability for fraud, wilful misconduct, or obligations that cannot be excluded under applicable Philippine law. If you believe scaterna has made an error affecting your account, contact support promptly with supporting details so the matter can be reviewed fairly.

12 Changes to These Terms

scaterna may update these Terms and Conditions from time to time to reflect changes in regulations, platform features, or operational requirements. When material changes are made, we will notify registered account holders by email or through a notice displayed on the platform. The updated version will take effect on the date stated in the notice.

Continuing to use the scaterna platform after the effective date of a revised version of these Terms constitutes acceptance of the new conditions. If you disagree with a change, you may request account closure before the effective date by contacting support@scaterna.best. The most current version of these Terms is always available at scaterna.best/terms-conditions.